Dec
7
tales from the offtopic #18: sane errors and pie
Tagged with community, design, HCI, troubleshooting, ubuntu, unix | 2 Comments
Ideally, a Unix program is silent. Only when a program fails for some reason, it must fail spectacularly, providing the user with detailed, helpful error messages. PFA, topyli, riotkittie, and gord all agree.
Jul
1
tales from the offtopic #11: irc support
Tagged with cartoon, community, offtopic, support, troubleshooting, ubuntu | 1 Comment
One of the strong points of using free systems such as Linux and Ubuntu in particular is the community support. When you have a bug to report, or a question to ask, you don’t have to call Microsoft and hope somebody will care. We care! This was demonstrated on #ubuntu-offtopic today. DrNick1 asked a question, topyli and NickGarvey helped immediately.




